FREQUENTLY ASKED QUESTIONS
How long does shipping take?
All orders are processed within 5-10 business days. Once shipped your order will take an average of 3-5 business days depending on your shipping option.
Can I return my order?
Yes, all orders can be returned within 30 days of the purchase date. Please refer to our Return Policy Page for more information.
Is my Jewelry insured?
Yes, all jewelry pieces over $150 are lifetime insured. All jewelry under $150 is still insured during shipping and can be returned within 30 days of the purchase date.
How can I track my order?
You can track your order a few different ways. First, you can track your order via your shipping confirmation email. Second, You can track your order directly on our site either through our chat on the bottom right or at the bottom of our homepage.
How can I contact support?
You can contact our support team 7 days of the week via our email: str1kearchive@gmail.com
Or via our support chat on the bottom right of our website
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